MyBuilder Reviews 53,410

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

EXCELSIOR FENCING - Gordon has just completed installation of a new feather 6' high boundary fence approx 20 metres long. His workmanship is first class, a very hard working, reliable chap, who has a very pleasant manner. Goes above and beyond. I'd highly recommend him/team. Well done - very happy.

Rated 1 out of 5 stars

I logged a job request. Had 5 tradesman apply. In error clicked the wrong tradesman as selected for the job. Was unable to change the selection on the app. Customer service completely useless and unhelpful. Stating they cannot change it once selected. I have been scammed by the builder I chose and have no support from MyBuildrr. Totally useless and I strongly advise anyone to avoid this website. The tradesmen are not properly vetted and you are on your own.

Rated 1 out of 5 stars

myBuilder is great if you want to get scammed and if you do get scammed then don't look for help from myBuilder because you won't get any. Basically you will get fobbed off with "we are not responsible..." also getting them to remove a scammer is almost impossible.

Rated 5 out of 5 stars

Absolutely brilliant from start to finish . The poor guys had to go out of their way to buy more fixings because the walls were thicker than expected but they did a wonderful job and I will definitely be using them again. Great communication. Very highly recommend. Thank you so much !


Company details

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  3. #2 of 7 best companies in Review site

Written by the company

Hiring a tradesperson when you need one isn’t always easy. MyBuilder is the reliable way, helping you hire the right tradesperson for your job. Post your job for free to access tradespeople with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to MyBuilder's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only tradespeople you have chosen can contact you.

MyBuilder.com

Written by the company

✓ Post a job for free
Post a job and MyBuilder alerts relevant tradespeople in your area. It’s easy and it's free.
✓ Tradespeople respond
Get responses from suitable tradespeople who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

53K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

Fabulous

Was great. Very helpful finding someone to do the job and was very satisfied with how professional the worker was. Will and Would 100% use again.

Date of experience: 12 May 2025

Rated 5 out of 5 stars
Invited

Easy to use

Easy to post a job and invite trade people. You can also look at reviews before you invite anyone and communication is also easy to ask questions before you make a decision.
Used them a few times now and never had an issue.

Date of experience: 11 May 2025

Rated 5 out of 5 stars
Invited

Excellent service

Excellent service got a few quotes from what seemed to be very good companies, decided who to go with and job completed in a timely manner. Thanks Mybuilder

Date of experience: 11 May 2025

Rated 5 out of 5 stars
Invited

An excellent team.

Good communication. Speedy responses. Accommodated changes. Offered ideas. Very polite and respectful team.

Date of experience: 09 May 2025

Rated 5 out of 5 stars

Ngs painter and decorating.

Ngs painter and decorating.
Nathan is a true professional. As my husband was poorly he helped me move furniture. He did a fantastic job. Would definitely recommend.

Date of experience: 05 May 2025

Rated 5 out of 5 stars
Invited

Absolutely Amazing I was approached by…

Absolutely Amazing I was approached by Ahmed within seconds of posting - we arranged by phone the appointment a few hours later - he was on time looked at the job of installing my new washing machine did it immediately and I was very impressed by his respectful polite manner & totally honest - I definately recommend this company
🙏 Thank you - much appreciated 🙏

Date of experience: 10 May 2025

Rated 5 out of 5 stars
Invited

Ten out of Ten

I got to choose from a listing of capable persons for the job I advertised. Which meant I could do my homework and check reviews etc. so happy with my choice so thank you MyBuilder

Date of experience: 10 May 2025

Rated 1 out of 5 stars

Good place to get scammed

myBuilder is great if you want to get scammed and if you do get scammed then don't look for help from myBuilder because you won't get any. Basically you will get fobbed off with "we are not responsible..." also getting them to remove a scammer is almost impossible.

Date of experience: 07 May 2025

MyBuilder logo

Reply from MyBuilder

Hi Andy,

We're sorry to hear about your experience.

At MyBuilder, we take all reports of misconduct seriously and always investigate any complaints in line with our terms and conditions.

If you haven't already, please report the issue to us directly with any evidence so we can review the matter fully. We appreciate all feedback, as it helps us to improve our platform and support process.

Kind Regards,
The MyBuilder Team.

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